Grievance redressal
Consumer Grievance Redressal in India: History, Framework and Mechanism
Consumer grievance redressal involves processes that allow consumers to resolve complaints against businesses. In India, the framework for consumer protection has evolved. The enactment of the Consumer Protection Act, 2019 marked a critical development in this area. Historical Context Consumer ..
MEITY Grievance Appellate Committees
The IT Rules of 2021 say that Social Media Companies such as Facebook should compulsorily appoint Grievance officers. These officers should be from India. They will oversee the complaints made by social media users. Now the Ministry of Electronics and ..
Month: Current Affairs - January, 2023
Category: Legal & Constitution Current Affairs • Science & Technology Current Affairs
Convergence of Ride-hailing platforms in National Consumer Helpline
Ride-hailing companies such as Ola and Uber were directed by the Department of Consumer Affairs (DoCA) to become convergence partners in the National Consumer Helpline (NCH). What is the need for convergence? Converges ensures better grievance redressal for consumers. It ..
Month: Current Affairs - May, 2022
Category: India Nation & States Current Affairs
Punjab Prison Rules, 2021
The Punjab Cabinet recently approved Punjab Prison Rules, 2021. These rules were approved under the Prison Act, 1894. Background The Punjab Jail Manual of 1996 has become archaic. There is a need to update it in the changed scenario of ..
Month: Current Affairs - May, 2021
National Commission for Women: WhatsApp Number for Pregnant Women
The National Commission for Women recently launched the WhatsApp number for pregnant women. The helpline number is 9354954224. It is a “message only” helpline number. It will provide round the clock medical assistance to expectant mothers all over the country. ..
Month: Current Affairs - April, 2021
PRAGATI
The Prime Minister Narendra Modi recently chaired the 33rd PRGATI interaction. During the meeting, projects worth of Rs 1.41 lakh crores were reviewed. These projects were taken up by DPIIT, Ministry of Railways, Power Minister and Ministry of Road, Transport ..
Month: Current Affairs - November, 2020
JK-IGRAMS: New Grievance Redress System unveiled in J&K
The Lieutenant-Governor (L-G) of Jammu and Kashmir has launched the ‘Jammu and Kashmir- Integrated Grievance Redress and Monitoring System'(JK-IGRAMS). Key Points The system will create an interface with the public. It will focus on governance issues in the Union Territory. ..
Month: Current Affairs - September, 2020
Facts Box: Spandan Campaign of Chhattisgarh
The Chhattisgarh Government recently launched Spandan Campaign. The campaign aimed to contain fratricide and suicide involving police personnel. Highlights Under the campaign, the superintendents of police associated with the Chhattisgarh Government will start a parade in their districts every Friday. ..
Month: Current Affairs - June, 2020