Consumer grievance redressal involves processes that allow consumers to resolve complaints against businesses. In India, the framework for consumer protection has evolved. The enactment of the Consumer Protection...
The IT Rules of 2021 say that Social Media Companies such as Facebook should compulsorily appoint Grievance officers. These officers should be from India. They will oversee the...
Ride-hailing companies such as Ola and Uber were directed by the Department of Consumer Affairs (DoCA) to become convergence partners in the National Consumer Helpline (NCH). What is...
The Punjab Cabinet recently approved Punjab Prison Rules, 2021. These rules were approved under the Prison Act, 1894. Background The Punjab Jail Manual of 1996 has become archaic....
The National Commission for Women recently launched the WhatsApp number for pregnant women. The helpline number is 9354954224. It is a “message only” helpline number. It will provide...
The Prime Minister Narendra Modi recently chaired the 33rd PRGATI interaction. During the meeting, projects worth of Rs 1.41 lakh crores were reviewed. These projects were taken up...
The Lieutenant-Governor (L-G) of Jammu and Kashmir has launched the ‘Jammu and Kashmir- Integrated Grievance Redress and Monitoring System'(JK-IGRAMS). Key Points The system will create an interface with...
The Chhattisgarh Government recently launched Spandan Campaign. The campaign aimed to contain fratricide and suicide involving police personnel. Highlights Under the campaign, the superintendents of police associated with...
On June 1, 2020, the Prime Minister Narendra Modi launched technology platform called CHAMPIONS. CHAMPIONS Stand for Creation and Harmonious Application of Modern Processes for Increasing the Output...
On April 1, 2020, the Minister of State for Personnel and Public Grievances Dr Jitendra Singh launched the National Monitoring Dashboard on COVID-19. The dashboard is to be...
