Grievance redressal

Consumer Grievance Redressal in India: History, Framework and Mechanism

Consumer grievance redressal involves processes that allow consumers to resolve complaints against businesses. In India, the framework for...

📅 December 26, 2024

MEITY Grievance Appellate Committees

The IT Rules of 2021 say that Social Media Companies such as Facebook should compulsorily appoint Grievance officers....

📅 January 28, 2023

Convergence of Ride-hailing platforms in National Consumer Helpline

Ride-hailing companies such as Ola and Uber were directed by the Department of Consumer Affairs (DoCA) to become...

📅 May 12, 2022

Punjab Prison Rules, 2021

The Punjab Cabinet recently approved Punjab Prison Rules, 2021. These rules were approved under the Prison Act, 1894....

📅 May 14, 2021

National Commission for Women: WhatsApp Number for Pregnant Women

The National Commission for Women recently launched the WhatsApp number for pregnant women. The helpline number is 9354954224....

📅 April 30, 2021

PRAGATI

The Prime Minister Narendra Modi recently chaired the 33rd PRGATI interaction. During the meeting, projects worth of Rs...

📅 November 29, 2020

JK-IGRAMS: New Grievance Redress System unveiled in J&K

The Lieutenant-Governor (L-G) of Jammu and Kashmir has launched the ‘Jammu and Kashmir- Integrated Grievance Redress and Monitoring...

📅 September 12, 2020

Facts Box: Spandan Campaign of Chhattisgarh

The Chhattisgarh Government recently launched Spandan Campaign. The campaign aimed to contain fratricide and suicide involving police personnel....

📅 June 6, 2020

Technology Platform called CHAMPIONS launched by PM Modi

On June 1, 2020, the Prime Minister Narendra Modi launched technology platform called CHAMPIONS. CHAMPIONS Stand for Creation...

📅 June 2, 2020

DARPG: National Monitoring Dashboard launched

On April 1, 2020, the Minister of State for Personnel and Public Grievances Dr Jitendra Singh launched the...

📅 April 2, 2020