E-commerce

Consumer Grievance Redressal in India: History, Framework and Mechanism

December 26, 2024

Consumer grievance redressal involves processes that allow consumers to resolve complaints against businesses. In India, the framework for consumer protection has evolved. The enactment of the Consumer Protection Act, 2019 marked a critical development in this area. Historical Context Consumer ..

FSSAI Enforces Strict Food Safety Regulations

November 14, 2024

The Food Safety and Standards Authority of India (FSSAI) has recently intensified its scrutiny of quick commerce and e-commerce food platforms. This move responds to rising consumer concerns about food safety. The FSSAI has mandated compliance with expiry date and ..

Month: 

Category: 

Committee to examine competition law for digital companies

February 7, 2023

With digital technologies blooming exponentially, the need for regulating e-commerce and other digital competitions becomes vital. Today, the competition in the commercial market is governed by Competition Act, of 2002. The act does not give in enough for the digital ..

Month: 

Category: 

BharatPe Gets Nod for ePayment Aggregator Licence

January 11, 2023

Fintech unicorn BharatPe recently announced that it has received in-principle approval from the Reserve Bank of India (RBI) to operate as a Payment Aggregator. The approval was granted to the company’s wholly-owned subsidiary, Resilient Innovations Private Ltd. This comes as ..

Month: 

Category: 

UPI Reaches Record High in December

January 2, 2023

India’s Unified Payments Interface (UPI) processed a record 7.82 billion transactions in December, worth a total of INR 12.82tn ($174.6bn). This represents an increase of 7.12% in volume and 7.73% in value compared to November. On a year-on-year basis, volume ..

Month: 

Category: 

Microsoft in ONDC platform

August 12, 2022

Recently, Microsoft joined the Open Network for Digital Commerce (ONDC) of the government, with the objective of introducing social e-commerce in Indian market. Significance of this move include; Microsoft is the first big technology company to tie up with government ..

Month: 

Category: 

Pilot phase of Open Network for Digital Commerce (ONDC)

May 2, 2022

Recently, the pilot phase of the open network for digital commerce (ONDC) was launched. Where is the pilot being conducted? The pilot is being conducted across five cities Delhi, Bengaluru, Coimbatore, Bhopal, and Shillong. It will be later launched in ..

Month: 

Category: 

RBI Draft Norms for Trade via E-commerce

April 11, 2022

The Reserve Bank of India has proposed to modify the existing norms that are in place with the aim of rationalizing and simplifying the process for payment settlement for imports and exports through e-commerce. Overview: The draft guidelines named ‘Processing ..

Month: 

Category: 

What is a Deccahorn?

January 27, 2022

Deccahorns are private firms whose value exceeded over ten billion USD. Recently Swiggy has become the fourth Indian company to earn the tag. The other three companies that hold the tag already are Paytm, a FinTech, Oyo (a hotel aggregator) ..

Month: 

Category: 

DPIIT Helplines for E-Commerce Firms

January 8, 2022

The Department for Promotion of Industry and Internal Trade (DPIIT) recently launched helpline numbers for E – Commerce. The helpline will aid in smooth functioning of e – commerce supply chains. Who can use the helpline? Wholesaler, manufacturers, transporters, E ..

Month: 

Category: