Delhi government launchs India’s first scheme for doorstep delivery of essential government services

The Arvind Kejriwal-led Aam Aadmi Party (AAP) has rolled out its ambitious project to deliver public services at the doorstep of residents. It’s first of kind service in the country for doorstep delivery of essential government services. From driving licences to marriage certificates, Delhiites can now apply for 40 government documents to be delivered at their homes for a fee of Rs. 50 per service. The applicant would have to call 1076 and fix an appointment with a mobile sahayak, who will go to their home and help with filling forms, payment of fees and collection of documents. The mobile sahayak would then submit the documents at the government office concerned, which would post the certificate or licence once issued. VFS Global, one of the biggest visa and passport service providers in the world, has been given the contract to run the project for three years. The number of services to be home-delivered would be increased to 100 within 3 months.

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