Coforge Launches Agentic AI Platform EvolveOps.AI

Indian IT services firm Coforge has announced the launch of EvolveOps.AI, a next-generation IT operations management platform powered by Agentic Artificial Intelligence. The platform aims to help enterprises transition to an AI-first operational model by improving agility, resilience, and efficiency across complex hybrid cloud environments.

Agentic AI for Autonomous IT Operations

EvolveOps.AI is designed to deliver end-to-end autonomous operations across enterprise systems. It uses advanced Agentic AI agents capable of analysing, reasoning, deciding, and acting on operational data in real time. Built entirely on open-source technologies, the platform integrates smoothly with existing observability, automation, and data fabric tools already deployed by enterprises.

Measurable Performance Gains for Enterprises

According to Coforge, early enterprise adopters of EvolveOps.AI have reported significant performance improvements. These include a 25% reduction in system downtime, a 40% cut in IT operational expenses, and 60% faster detection and resolution of incidents. The platform has also helped reduce product time-to-market by nearly 40%, strengthening business competitiveness.

Mission Zero and AI-First Cloud Strategy

Ashish Kumar, Global Business Unit Head for Cloud, AI-Infra, Security and ServiceNow at Coforge, said the platform operationalises the company’s “Mission Zero” strategy—Zero Disruption, Zero Touch, and Zero Friction in cloud transformation. By embedding AI agents across the entire IT operations lifecycle, enterprises can move away from reactive firefighting towards proactive and predictive operations.

Imporatnt Facts for Exams

• EvolveOps.AI is an Agentic AI-powered IT operations platform launched by Coforge.
• The platform supports autonomous operations across hybrid cloud environments.
• It is built fully on open-source technologies.
• Reported benefits include reduced downtime, lower costs, and faster incident resolution.

Architecture, AI Models, and Enterprise Guardrails

At its core, EvolveOps.AI combines fine-tuned Small Language Models with deterministic models to balance performance and cost efficiency. Coforge has developed 28 specialised agentic personas, including SRE, Cloud, Infrastructure, Network, Kubernetes, Service Management, Command Centre, and FinOps agents. Strong governance guardrails allow organisations to choose between human-in-the-loop control and fully autonomous operations, ensuring enterprise-grade reliability and precision.