Grievance Redressal and Banking Ombudsman

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1.
Banking Ombudsman may award compensation to the complainant for mental agony and harassment upto how much amount?
2.
The Banking Ombudsman Scheme is introduced under which of the following sections in Banking Regulation Act, 1949?
3.
Consider the following about the Reserve Bank – Integrated Ombudsman Scheme, 2021: The RBI Ombudsman is a senior official appointed by the Reserve Bank of India to redress customer complaints against deficiency in service. Under which clause of the RB-IOS, 2021 are the grounds of complaint specified?
4.
Which are the banks covered under the Banking Ombudsman Scheme, 2006?
5.
The Banking Ombudsman charge how much fee for filing and resolving customers’ complaints?
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