Delivery Channel of a Bank
A delivery channel is a method through which a bank provides services to its customers. This can include in-person services at a branch, as well as remote methods such as online banking and mobile banking apps. Delivery channels are an important part of a bank’s operations, as they allow customers to access their accounts and manage their finances in the way that is most convenient for them. By providing a variety of delivery channels, banks can meet the diverse needs of their customers and ensure that they are able to provide high-quality services in a timely and efficient manner.
A delivery channel of the bank includes ATMs,Telebanking, Internet Banking, Mobile Banking, Anybranch Banking, Call centers, Mobile apps, websites etc.
Originally written on
May 22, 2009
and last modified on
December 7, 2022.
Tags: Automation, Banking Current Affairs, Financial services, Interbank networks