Ministry of Consumer Affairs

Convergence of Ride-hailing platforms in National Consumer Helpline

Ride-hailing companies such as Ola and Uber were directed by the Department of Consumer Affairs (DoCA) to become convergence partners in the National Consumer Helpline (NCH). What is the need for convergence? Converges ensures better grievance redressal for consumers. It ..



Government seeks parliament nod for additional spending

On 20th July, Nirmala Sitharaman, Finance Minister of India, sought the nod of the Indian Parliament so as to spend an additional Rs 23,675 crore in the current financial year including Rs 17,000 crore for the Health Ministry.   Highlights ..


Extension of last date: Hallmarking of precious metals to be mandatory from 1st June 2021

Minister of Consumer Affairs, Sh. Ram Vilas Paswan has declared the provision of mandatory hallmarking of precious metals like gold jewellery and artifacts will be effective from 1st June next year. Key highlights The Govt. had announced mandatory hallmarking in ..


New Set of Rules for E-Commerce Players Coming into Force from This Week

The Minister of Consumer Affairs, Ram Vilas Paswan, has announced that the new set of rules pertaining to the e-commerce players in India will come into effect from this week onwards. The new Consumer Protection Act is also coming into ..


States seek extension of free food grains scheme

The states of Madhya Pradesh, Rajasthan, Punjab and Tamil Nadu have requested the food ministry to extend the scheme that provides free grains to 80 million people from April to June this year. Under this scheme the beneficiaries would get ..


Government declares face masks and hand sanitizers as essential commodities

Union Consumer Affairs Ministry announced that the government has declared face masks and hand sanitizers as essential commodities up to June 30, 2020, by amending the schedule of the Essential Commodities Act 1955. This decision will enable the government and ..