Aadhaar is a 12-digit unique identification number issued by the Unique Identification Authority of India (UIDAI) to residents of India. The primary goal of Aadhaar is to create...
Dr. Jitendra Singh recently revealed the Grievance Redressal Assessment and Index (GRAI) 2023, which aims to enhance the handling of public grievances. The event also featured Shri V....
Jansunwai is a public grievance redressal mechanism initiated by the Government of India. It aims to address citizens’ complaints regarding public services and governance. The system enhances transparency...
A Citizen Charter is a vital instrument in enhancing governance and public service delivery in India. It serves as a formal declaration by public authorities regarding the services...
New Public Management (NPM) is a transformative approach in public administration. It aims to enhance the efficiency and effectiveness of public sector organisations by integrating private sector management...
