Consumer Protection Bill 2018 passed in Lok Sabha to strengthen rights of consumers

The Consumer Protection Bill 2018 has recently passed in Lok Sabha to strengthen the rights of consumers and to provide a mechanism for redressal of their complaints regarding defects in goods and deficiency in services. It seeks to establish Consumer Disputes Redressal Commissions at District, State and National levels. It will replace the Consumer Protection Act of 1986 & will now go to the Rajya Sabha for passage. As per provision in 2018 bill, the Central Consumer Protection Authority shall consist of a Chief Commissioner and such number of other Commissioners as may be prescribed, to be appointed by the Central Government to exercise the powers and discharge the functions under this Act. The headquarters of the Central Authority shall be at such place in the National Capital Region of Delhi. By notification, the Central Government may make rules to provide for the qualifications for appointment, method of recruitment, procedure for appointment, term of office, salaries and allowances, resignation, removal and other terms and conditions of the service of the Chief Commissioner and Commissioners of the Central Authority.

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