Consumer protection: GK, General Studies and Current Affairs

Central Consumer Protection Authority

The union ministry of consumer affairs announced that the Central Consumer Protection Authority will be set up in the first week of April. Under which act is the CCPA to be constituted? The CCPA is to be constituted under the Consumer Protection Act, 2019. The 2019 act has replaced the Consumer Protection Act of 1986. ..

Ministry of Consumer Affairs unveiled draft e-commerce norms for consumer protection

The Department of Consumer Affairs (DCA) under the Ministry of Consumer Affairs , Food and Public Distribution has released the draft “e-commerce guidelines for consumer protection 2019” to protect the interest of online shoppers. The draft stated that an e-commerce entity such as Amazon and Flipkart cannot directly or indirectly influence the price of the ..

2018 National Consumer Day (NCD)

The National Consumer Day (NCD) is observed every year in India on 24th December to highlight the importance of the consumer movement and the need to make every consumer more aware of their rights and responsibilities. The 2018 theme is “Timely Disposal of Consumer Complaints”. On this day the Consumer Protection Act, 1986 was enacted. ..

Consumer Protection Bill 2018 passed in Lok Sabha to strengthen rights of consumers

The Consumer Protection Bill 2018 has recently passed in Lok Sabha to strengthen the rights of consumers and to provide a mechanism for redressal of their complaints regarding defects in goods and deficiency in services. It seeks to establish Consumer Disputes Redressal Commissions at District, State and National levels. It will replace the Consumer Protection ..

Reserve Bank of India (RBI) launches 2018 Financial Literacy Week

On June 4, the Reserve Bank of India (RBI) has launched Financial Literacy Week (FLW-2018) across the country with Customer Protection as its main theme. The event will focus on creating awareness among customers of banks about financial products and services, good financial practices and going digital. It will give out four consumer protection messages ..