Topic: Consumer protection
Consumer Grievance Redressal in India: History, Framework and Mechanism
Consumer grievance redressal involves processes that allow consumers to resolve complaints against businesses. In India, the framework for consumer protection has evolved. The enactment of the Consumer Protection...
Insurance Amendment Bill
A parliamentary committee has endorsed reforms in the insurance sector, aiming to enhance the industry’s efficiency and competitiveness. The Insurance Amendment Bill proposes several key changes. Composite Licenses...
TRAI’s New Traceability Guidelines on OTPs
The Telecom Regulatory Authority of India (TRAI) will enforce new traceability guidelines on December 1, 2024, to combat spam and fraudulent messages. Concerns arose about delays in receiving...
Framework to Protect Consumers from Fake, Deceptive Reviews in E-Commerce
The Indian Government has unveiled a framework to set standards for publishing product reviews on e-commerce sites. The standards will be applicable from November 25. What are the...
Consumer Protection (Direct Selling) Rules, 2021
Central Government has notified the Consumer Protection (Direct Selling) Rules, 2021. Where will these rules be applicable? The new rules will be applicable to: All goods and services...
December 24: National Consumer Day 2021
The National Consumer Day is observed on December 24, every year in India. On this day, the President has given his assent to the Consumer Protection Act, 1986....
GoI to establish Central Consumer Protection Authority
The GoI recently decided to establish Central Consumer Protection Authority under the Consumer Protection act, 2019. Consumer Protection Authority The authority protects, promotes and enforces rights of the...Central Consumer Protection Authority
The union ministry of consumer affairs announced that the Central Consumer Protection Authority will be set up in the first week of April. Under which act is the...
