Consumer protection

Consumer Grievance Redressal in India: History, Framework and Mechanism

Consumer grievance redressal involves processes that allow consumers to resolve complaints against businesses. In India, the framework for consumer protection has evolved. The enactment of the Consumer Protection...

December 26, 2024

Insurance Amendment Bill

A parliamentary committee has endorsed reforms in the insurance sector, aiming to enhance the industry’s efficiency and competitiveness. The Insurance Amendment Bill proposes several key changes. Composite Licenses...

December 7, 2024 Economy & Banking Current Affairs

TRAI’s New Traceability Guidelines on OTPs

The Telecom Regulatory Authority of India (TRAI) will enforce new traceability guidelines on December 1, 2024, to combat spam and fraudulent messages. Concerns arose about delays in receiving...

December 2, 2024 Science & Technology

Framework to Protect Consumers from Fake, Deceptive Reviews in E-Commerce

The Indian Government has unveiled a framework to set standards for publishing product reviews on e-commerce sites. The standards will be applicable from November 25. What are the...

November 22, 2022 Economy & Banking Current Affairs

Consumer Protection (Direct Selling) Rules, 2021

Central Government has notified the Consumer Protection (Direct Selling) Rules, 2021. Where will these rules be applicable? The new rules will be applicable to: All goods and services...

December 29, 2021

December 24: National Consumer Day 2021

The National Consumer Day is observed on December 24, every year in India. On this day, the President has given his assent to the Consumer Protection Act, 1986....

December 24, 2021

GoI to establish Central Consumer Protection Authority

The GoI recently decided to establish Central Consumer Protection Authority under the Consumer Protection act, 2019. Consumer Protection Authority The authority protects, promotes and enforces rights of the...

February 28, 2020

Central Consumer Protection Authority

The union ministry of consumer affairs announced that the Central Consumer Protection Authority will be set up in the first week of April. Under which act is the...

February 28, 2020

GoI sets up Consumer Protection Authority to implement Consumer Protection Act

The Government of India is to set up a Consumer Protection Authority in order to implement the Consumer Protection Act. The authority is to begin working from April...

February 20, 2020

Ministry of Consumer Affairs unveiled draft e-commerce norms for consumer protection

The Department of Consumer Affairs (DCA) under the Ministry of Consumer Affairs , Food and Public Distribution has released the draft “e-commerce guidelines for consumer protection 2019” to...

August 7, 2019

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Topic: Consumer protection