Consumer protection: GK, Current Affairs, Questions, Trivia and News

Ministry of Consumer Affairs unveiled draft e-commerce norms for consumer protection

The Department of Consumer Affairs (DCA) under the Ministry of Consumer Affairs , Food and Public Distribution has released the draft “e-commerce guidelines for consumer protection 2019” to protect the interest of online shoppers. The draft stated that an e-commerce entity such as Amazon and Flipkart cannot directly or indirectly influence the price of the ..

2018 National Consumer Day (NCD)

The National Consumer Day (NCD) is observed every year in India on 24th December to highlight the importance of the consumer movement and the need to make every consumer more aware of their rights and responsibilities. The 2018 theme is “Timely Disposal of Consumer Complaints”. On this day the Consumer Protection Act, 1986 was enacted. ..

Consumer Protection Bill 2018 passed in Lok Sabha to strengthen rights of consumers

The Consumer Protection Bill 2018 has recently passed in Lok Sabha to strengthen the rights of consumers and to provide a mechanism for redressal of their complaints regarding defects in goods and deficiency in services. It seeks to establish Consumer Disputes Redressal Commissions at District, State and National levels. It will replace the Consumer Protection ..

Reserve Bank of India (RBI) launches 2018 Financial Literacy Week

On June 4, the Reserve Bank of India (RBI) has launched Financial Literacy Week (FLW-2018) across the country with Customer Protection as its main theme. The event will focus on creating awareness among customers of banks about financial products and services, good financial practices and going digital. It will give out four consumer protection messages ..

R K Agrawal appointed as President of National Consumer Disputes Redressal Commission (NCDRC)

Former Supreme Court judge Justice R K Agrawal, who hails from Uttar Pradesh, has been appointed the President of the National Consumer Disputes Redressal Commission (NCDRC). He will take over from Justice D K Jain, who will complete his term on May 31. The NCDRC, which deals with consumer rights and addresses their disputes and ..

2018 World Consumer Rights Day (WCRD)

The World Consumer Rights Day (WCRD) is observed every year on March 15 to promote basic rights of all consumers, demanding that those rights are respected and protected. It also gives people a chance to protest against the market abuses and social injustices. On this day in 1962, President John F Kennedy formally addressed the ..

Supreme Court directs Centre to frame model rules for Consumer Courts

Concerned over the working of consumer courts including the National Consumer Disputes Redressal Commission, the Supreme Court has directed the union government to come up with model rules prescribing objective norms for the administration of consumer courts within four months. A three-judge bench of the Supreme Court comprising of Chief Justice T.S. Thakur has called ..