ASSOCHAM reports decline in women workforce in BPO companies after Delhi gang-rape

As per a random survey by  ASSOCHAM (The Associated Chambers of Commerce and Industry of India), ITeS-BPO companies have recorded a considerable downturn in work productivity during the last fortnight as one in three female workers have either reduced working hours after sunset or quit jobs after the Delhi bus rape incident.
In Delhi-NCR alone, BPO-ITeS have been affected to the extent of 40 %. There are about 2,200 ITeS and BPO units in this region, with over 2.5 lakh women workers.
Women surveyed by ASSOCHAM attributed this decline due to long hours and shift jobs.

Key findings of the survey:

  • As per 82 % women surveyed, they have started leaving early after the sunset. The worry is more among those women who travel by buses, chartered buses, three-wheelers and metro is the most after sunset.
  • Around 67% respondent in Delhi-NCR rated the atmosphere to work in BPO and ITeS sector as ‘bad’.
  • Around 62% in Delhi-NCR are satisfied with the security arrangements made within and outside workplace. However, approximately 38 % of the respondents feel it insufficient.
  • Some 82 % women fear travelling in public transport at odd hours, especially at night.



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