Q. Which bank has launched India's first Artificial Intelligence (AI)-based banking chatbot "Electronic Virtual Assistant (EVA) for customer service?
Answer: HDFC Bank
Notes: HDFC Bank has recently launched India's first Artificial Intelligence (AI)-based banking chatbot "Electronic Virtual Assistant (EVA)” for customer service. EVA can answer millions of customer queries across multiple channels instantly. Eva can assimilate knowledge from thousands of sources and provide answers in simple language in less than 0.4 seconds.

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