Attitudinal Problems of the Civil Servants
Civil servants are charged with serving the interests and protecting the rights of the people and the country. The attitudinal problems confronting civil servants are complex, involving conflicting values, preferences, incomplete unreliable information, and unexpected consequences.
Fear of Inadequacy: Fear of inadequacy, can sometimes cause an attitude problem with the employee that feels threatened, A civil servant may feel that his skill set is not adequate enough to perform and this causes conflict and an attitude problem that can become pervasive.
Enforce Rules: Sometimes the attitude problems among the civil servants do not originate with the employees, but rather they originate with the actions of senior civil servants especially when uneven enforcement of the rules is imposed.
Behavior that is potentially or actually offensive or harmful can range from poor hygiene to chronic complaining to being disruptive to offensive, illegal, or life-threatening actions.
- Poor performance in work quality and quantity
- Poor job conduct such as Absenteeism, lateness
- Bending the rules, policies, procedures for personal favours
- Argumentative, and rigid towards subordinate
- Defensive, overly-reactive, and Giving Excuses and Blaming the policy makers
- Confrontational, controlling, bossy, bullying
- Demeaning, derogatory, sarcastic and Bullying
- Disparages the organization at work.
- Passive-aggressive with “malicious compliance; making it clear they are unhappy and
making life difficult for others
- Tantrums, pouting when not getting their own way
- Arrogant, self-centred, overly-confident.
- Chronically seeks attention, or seeks support or affirmation.
Topics: Public Service