SBI launches a unified integrated app YONO (You Need Only One) for financial services

The State Bank of India (SBI) has recently launched a unified integrated app YONO (You Need Only One) that would offer all kinds of financial and lifestyle products. The omni-channel platform will allow customers to meet their lifestyle needs across 14 categories from booking cabs to paying for medical needs — all under one roof. For this, the bank has partnered with 60 e-commerce players, including Amazon, Ola, Flipkart, Yatra, Swiggy and BYJU’s. Offline players such as Thomas Cook, Shoppers Stop and Cox and Kings are also part of the SBI partnership. The portal has been designed to offer maximum customer convenience and has been developed by SBI using artificial intelligence, predictive analysis and machine learning

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