Ministry of MSME launches “Champions Portal”

On May 12, 2020, the Ministry of MSME (Micro Small and Medium Enterprises) launches Champions Portal. The portal acts as a technology driven control room cum management information system.

Highlights

The portal aims at creating modern ICT tools to assist Indian MSMEs. Champions stand for Creation and Harmonious Application of Modern Processes. It aims to increase output and national strength.

Significance

The portal will help small units to become big. This is done by solving their grievances, supporting, encouraging, helping and hand holding.

What are the technologies provided by the portal?

The portal will act as a control room that will provide information to the industries. It includes video conferences, internet and telephones. These systems are enabled with Data Analytics, Artificial Intelligence and Machine Learning.

The system is to be completely integrated with CPGRAMS of Government of India.

CPGRAMS

CPGRAMS is called Centralized Public Grievances and Monitoring System. It was developed by the National Informatics Centre along with DARPG (Department of Administrative Reforms and Public Grievances) and Directorate of Public Grievances. CPGRAMS aims at receiving, redressing and monitoring public grievances. The portal helps the citizens to track their grievances registered with Government of India.

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