What is username issue around Whatsapp, Telegram and Signal apps?

On 2 July 2026, the Ministry of Electronics and Information Technology issued notices to Telegram and Signal over their username features. The action followed a notice issued to WhatsApp on 1 July 2026 on its proposed username feature.

Username Features in Messaging Applications

Username features allow users to connect on messaging platforms without sharing their phone numbers. Such features are used in Telegram, Signal and other internet-based messaging applications that support account discovery through public handles.

Regulatory Concerns in Digital Communication

The Ministry of Electronics and Information Technology has asked both platforms to explain their existing username systems and the safeguards used against fraud and impersonation. The government has linked anonymous contact features with online fraud, phishing, digital arrest scams and impersonation attacks.

Platform Responses and Compliance Measures

Telegram and Signal have been asked to submit detailed replies within three days. The government has also questioned Telegram on why it should continue to offer its username feature. Zoho-backed Indian messaging application Arattai has announced that it will disable its username-based account feature.

Important Facts for Exams

• Telegram was launched in 2013 and Signal was launched in 2014.
• WhatsApp is owned by Meta Platforms and uses phone-number-based account identification.
• The Ministry of Electronics and Information Technology is the nodal ministry for digital policy in India.
• Digital arrest scams are a form of cyber fraud in which victims are threatened through fake law-enforcement claims.

Recent Context in India

Telegram faced a week-long ban in India that ended on 22 June 2026. The ban was linked to concerns over circulation of exam material during the NEET-UG re-examination.