VNL, BSNL ink MoU to launch Relief 123 service for disaster management in India

Domestic telecom equipment provider Vihaan Networks Limited (VNL) signed Memorandum of Understanding (MoU) with Bharat Sanchar Nigam Limited (BSNL) to launch Relief 123 service to provide disaster management in India.
The Relief 123 service is an integrated disaster response solution for first responders and public safety agencies. It has been designed and manufactured by VNL. BSNL will provide backhaul connectivity to it.

Key Facts

The Relief 123 service is based on “ResQMobil”, an integrated portable communication solution which packs in the required hardware into a portable transportable trailer-on-wheels. The comprehensive communication solution aims to bring BSNL and disaster management agencies viz. National Disaster Management Authority (NDMA) and National Disaster Relief Force (NDRF) on one platform for better coordination. The service will restore connectivity at disaster sites, help locate affected people and integrate information across platforms for quick relief.


India is prone to natural disasters, availability and quick deployment of such comprehensive communications solution will help disaster management agencies mount faster and more reliable search and rescue operations. This communication model will also be scaled for SAARC countries, wherein BSNL will have roaming agreements with local mobile service operators.


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