India chaired the 9th Session of the Intergovernmental Group of Experts (IGE) on Consumer Protection Law and Policy, organised by United Nations Trade and Development in Geneva, Switzerland. The session focused on global consumer protection, including product safety, sustainable consumption, and cross-border consumer protection. Nidhi Khare, Secretary, Department of Consumer Affairs, represented India as the Chairperson. India highlighted initiatives such as the National Consumer Helpline (NCH) and the AI-enabled e-Jagriti platform for digital consumer dispute resolution.
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