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Andhra Bank partners with Floatbot to launch AI chatbot “ABHi”

The Andhra Bank has partnered with Floatbot to offer an Artificial Intelligence-powered virtual assistant for online banking users. The AI chatbot named “ABHi” – made by Floatbot – is integrated with Core Banking Servers (CBS) of Andhra Bank and will automate customer support for 5 crore Andhra Bank account holders. This AI chatbot solution can ..

Turkmenistan launchs its first messaging app ‘BizBarde’

The repressive central Asian nation of Turkmenistan has recently launched its first messaging app ‘BizBarde’, which will allow the exchange of messages, files, photos and videos. Here, the likes of Facebook and Whatsapp are banned. It is one of the world’s most isolated regimes where Western services including Twitter and Viber, along with popular Russian ..

IRCTC becomes first and only government corporation in India to launch a chat-enabled help-desk service program ‘Ask Disha’

The Indian Railway Catering and Tourism Corporation (IRCTC) has launched an Artificial Intelligence (AI) powered chatbot– Ask Disha (Digital Interaction to Seek Help Anytime) to answer customer queries pertaining to various services offered by IRCTC. It is a first-of-its-kind initiative, which is jointly developed and initiated by IRCTC and CoRover Pvt. Ltd. With this, IRCTC ..

HDFC Life launched ‘Neo’ a servicing bot for Twitter

The HDFC Life Insurance Company has launched ‘Neo’, that uses artificial intelligence for customer service. This is the second bot put in operation by HDFC Life, after the launch of SPOK, which was an email bot to answer customer queries. The Neo bot will be available 24/7 and has the capability to authenticate customers and ..