Q. With which organization, CPGRAMS portal was developed by Ministry of Defence?
Answer:
IIT Kanpur
Notes:
- The ‘CPGRAMS’ stands for Centralized Public Grievance Redress And Monitoring System.
- It is an Artificial Intelligence (AI) and Machine Learning (ML) powered grievance management app.
- It was developed by the Ministry of Defence and IIT Kanpur.
- It will automatically handle and analyse the complaints of the people and will reduce human intervention, save time and bring more transparency to their disposal.