Andhra Pradesh launched ‘Mana Mitra’ with Meta to offer governance via WhatsApp. Minister Nara Lokesh initiated the service to bring government services directly to citizens. 161 civil services are available in the first phase, expanding to 360 in the second. An official WhatsApp number, 9552300009, has been assigned for access. 36 government departments are connected to the platform. Certificates come with QR codes linking to the AP government website to prevent fraud. Blockchain technology and AI-powered bots will be integrated in the next phase. The initiative aims to make governance seamless and accessible.
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