Q. Which bank has recently launched voice-banking services on Amazon Alexa and Google Assistant, amid the lock-down due to Covid-19?
Answer:
ICICI Bank
Notes: Leading Private sector bank of India, ICICI Bank recently launched voice-banking services to its customers by integrating its AI chatbot iPal with Amazon Alexa and Google Assistant.
This initiative is aimed at assisting customers avail the banking services amid the nation-wide lockdown due to Covid-19. The customers will have to download the Alexa / Google Assistant and link their ICICI Bank account to it. Queries about their account and products of the bank will be answered by the voice assistant apps.