Complaint Management System Current Affairs, GK & News
The Reserve Bank of India (RBI) has launched Complaint Management System (CMS), on its website for facilitating RBI’s grievance redressal process. About CMS It is a software application launched by RBI for lodging complaints against any regulated entity with public interface such as commercial banks, urban cooperative banks (UCBs), Non-Banking Financial Companies (NBFCs). Objective: To ..
Month: Current Affairs - June, 2019
Category: Economy & Banking Current Affairs
Topics: Complaint Management System • Grievance Redressal Mechanism • Interactive voice response • Lodging Complaints • NBFC • Non-Banking Financial Companies • RBI • RBI CMS • RBI Complaint Management System • UCB • Urban cooperative banks
The Reserve Bank of India (RBI) has launched a single window portal, Complaint Management System for addressing customer complaints relating to banks and non-banking finance companies (NBFCs) through an online portal. Complaint Management System The Complaint Management System (CMS) is a software application of the RBI to facilitate RBI’s grievance redressal process. Complaints can be ..
Topics: commercial banks • Complaint Management System • Consumer Education and Protection Cell • grievance redressal process • NBFC • Non-Banking Financial Companies • Ombudsman • RBI • Reserve Bank of India • Urban cooperative banks