Q. What is the primary function of the Jansunwai portal?
Answer: A grievance redressal system
Notes: The Jansunwai portal serves as Uttar Pradesh's integrated grievance redressal system, enabling citizens to lodge complaints against various state departments. Each department designates a nodal officer to address these grievances. Upon registration, complainants receive a tracking number, allowing them to monitor the status of their issues and send reminders if necessary. This initiative enhances government accountability and citizen engagement.