Answer: Ministry of Defence
Notes: Many ex-servicemen recently reported that SPARSH (System for Pension Administration Raksha) has made pension access difficult due to complex interface and unresolved corrections. SPARSH is a web-based pension system launched by the Ministry of Defence, Government of India. It aims to manage pension sanction and disbursement for Army, Navy, Air Force, and Defence Civilians. The system is run by the Defence Accounts Department through the Principal Controller of Defence Accounts (Pensions), Prayagraj. It removes third-party intermediaries and directly deposits pensions into bank accounts. SPARSH covers the full pension cycle: initiation, sanction, disbursement, revision, and grievance redressal.
