Q. Normally which of the following date of a month is observed as Customer day in Indian Banks on which the branch heads / officials are available to hear and redress customer grievances?
Answer: 15th
Notes: In India, Customer Day is observed on the 15th of every month. This initiative was introduced by the Reserve Bank of India (RBI) to enhance customer service in banks. On this day, bank officials are specifically tasked with addressing customer grievances and improving service quality. The observance aims to foster better communication between banks and their customers, ensuring that issues are resolved promptly.