The State Bank of India (SBI), India’s largest public sector bank, has launched the 'Grahak Mitras' initiative. It is a customer-friendly step taken to reduce crowding in bank branches and encourage digital banking. Trained staff known as Grahak Mitras will be deployed to help customers with banking services. These personnel come from SBI’s subsidiary called State Bank Operations Support Services (SBOSS). They will assist customers across nearly 4,500 branches across India. This move is aimed at improving customer experience and speeding up basic services in busy bank locations.
This Question is Also Available in:
ಕನ್ನಡमराठीहिन्दी