What is RBI’s Complaint Management System?

The Reserve Bank of India (RBI) has launched Complaint Management System (CMS), on its website for facilitating RBI’s grievance redressal process. About CMS It is a software application launched by RBI for lodging complaints against any regulated entity with public interface such as commercial banks, urban cooperative banks (UCBs), Non-Banking Financial Companies (NBFCs). Objective: To ..

Month: Current Affairs - June, 2019

Category: Economy & Banking Current Affairs

Topics: Complaint Management System • Grievance Redressal Mechanism • Interactive voice response • Lodging Complaints • NBFC • Non-Banking Financial Companies • RBI • RBI CMS • RBI Complaint Management System • UCB • Urban cooperative banks