Ombudsman Current Affairs, GK & News

Ombudsman

An independent person appointed to hear and act upon citizen’s complaint about government services. Invented in Sweden, the idea has been widely adopted. For example, groups of banks, mortgage lenders and insurance companies in various countries have appointed ombudsmen to attend to the complaints of their customers. Customers who use the ombudsman’s (free) service retain ..

RBI launches CMS system

The Reserve Bank of India (RBI) has launched a new “Complaint Management System (CMS)” website where anyone can complain against any of the entities regulated by RBI. Through this website, complaints can be lodged against RBI regulated entities with public interface such as commercial banks, urban co-operative banks, non-banking financial companies (NBFCs), etc. All complaints ..

Topics: Economy • Non-bank financial institution • Occupations • Ombudsman • Reserve Bank of India • Service industries

RBI launches Single Window Portal for Customer Complaints

The Reserve Bank of India (RBI) has launched a single window portal, Complaint Management System for addressing customer complaints relating to banks and non-banking finance companies (NBFCs) through an online portal. Complaint Management System The Complaint Management System (CMS) is a software application of the RBI to facilitate RBI’s grievance redressal process. Complaints can be ..

Topics: commercial banks • Complaint Management System • Consumer Education and Protection Cell • grievance redressal process • NBFC • Non-Banking Financial Companies • Ombudsman • RBI • Reserve Bank of India • Urban cooperative banks

Dilip Kumar appointed as Officer on Special Duty (OSD) in office of Lokpal

Dilip Kumar, a 1995-batch IAS officer of Punjab cadre, has been appointed as the Officer on Special Duty (OSD) in the office of Lokpal. He has been appointed for a period of six months on additional charge basis or till a new incumbent joins the post. It is perhaps the first official appointment of a ..

Topics: Ghose • Government • Government of India • Indian Administrative Service • Lokpal • Occupations • Ombudsman • Pinaki • Pinaki Chandra Ghose • Ram Nath Kovind • The Lokpal and Lokayuktas Act

Kazakhstan establishes Coordinating Council To Attract Indian Investments

Kazakhstan has established Coordinating Council to attract foreign investments including from India. A decision was taken to deliver the functions of Investment Ombudsman in order to venture for new approaches to improve the investment scenario in Kazakhstan. The meeting identified the Astana International Financial Centre as a Unified Center for the coordination of work on ..

Topics: Astana International Financial Centre • Countries • Economy • Eurasian Economic Community • Foreign direct investment • Kazakhstan • Ombudsman

D K Jain appointed as new BCCI’s ad-hoc Ethics Officer

Justice (Retd.) DK Jain, who is the newly appointed ombudsman for the BCCI, will also be its ad-hoc Ethics Officer. The mandate of the Ethics Officer is to look into matters of conflict of interest involving players, coaches and officials. Justice Jain is already looking into Hardik Pandya-KL Rahul chat show controversy due to which ..

Topics: Cricket • Cricket in India • Hardik Pandya • K. L. Rahul • Ombudsman • Presidents of the Board of Control for Cricket in India • Shashank Manohar