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Andhra Bank partners with Floatbot to launch AI chatbot “ABHi”

The Andhra Bank has partnered with Floatbot to offer an Artificial Intelligence-powered virtual assistant for online banking users. The AI chatbot named “ABHi” – made by Floatbot – is integrated with Core Banking Servers (CBS) of Andhra Bank and will automate customer support for 5 crore Andhra Bank account holders. This AI chatbot solution can ..

IRCTC becomes first and only government corporation in India to launch a chat-enabled help-desk service program ‘Ask Disha’

The Indian Railway Catering and Tourism Corporation (IRCTC) has launched an Artificial Intelligence (AI) powered chatbot– Ask Disha (Digital Interaction to Seek Help Anytime) to answer customer queries pertaining to various services offered by IRCTC. It is a first-of-its-kind initiative, which is jointly developed and initiated by IRCTC and CoRover Pvt. Ltd. With this, IRCTC ..