grievance redressal process Current Affairs, GK & News

PRAGATI

The Prime Minister Narendra Modi recently chaired the 33rd PRGATI interaction. During the meeting, projects worth of Rs 1.41 lakh crores were reviewed. These projects were taken up by DPIIT, Ministry of Railways, Power Minister and Ministry of Road, Transport and Highways. What is PRAGATI? PRAGATI is Pro-Active Governance and Timely Implementation. It aims to ..

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Southern Railways

The Southern Railway zone is one of the 18 railway zones in India. It is headquartered at Chennai and was one of the earliest among the 18 zones of the Indian Railways which were created in independent India. The Southern Railway has its major territory (74.5%) in Tamil Nadu and the remaining in parts of ..

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RBI launches Single Window Portal for Customer Complaints

The Reserve Bank of India (RBI) has launched a single window portal, Complaint Management System for addressing customer complaints relating to banks and non-banking finance companies (NBFCs) through an online portal. Complaint Management System The Complaint Management System (CMS) is a software application of the RBI to facilitate RBI’s grievance redressal process. Complaints can be ..

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