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What is Competency Mapping?

Competency Mapping is a process which helps to identify strengths and weaknesses of an individual with the aim to enable the person to understand oneself to the point where career development efforts are directed. Competencies are usually attained from some particular jobs in an organization. Few such job categories include strategic profiles, relationship management roles, […]

Emotional intelligence in organizational behaviour

Organizational Behaviour is a study that investigates the application of knowledge and the impact of individuals, groups and structure have on behavior and how they act within organization. It is a tool used for human benefit. It applies to the behavior of people in all types of organizations, such as business, government, schools and services […]

Importance of Emotional Intelligence in Civil Services

The study of emotions in bureaucracy can be seen from the period of Max Weber. He said complete neutrality and absence of emotions for rational administration. But the recent has shown that rationality and emotions are not separate compartments in the brain rather they are interwoven. People working in key bureaucratic positions are constantly being […]

Evolution of Emotional Intelligence

Emotional intelligence has an effect on important life outcomes such as forming satisfying personal relationships and achieving success at work.People differ in emotional intelligence for different kinds of emotions and they are better able toharness their emotional intelligence in social or other situations. 2000 years ago, Plato He said “All learning has an emotional base.” […]