Department of Administrative Reforms and Public Grievances

District Good Governance Index (DGGI) of Arunachal Pradesh

The District Good Governance Index (DGGI) has emerged as a significant tool in assessing and benchmarking governance at the district level in India. Arunachal Pradesh, a state in the northeast region, has implemented this innovative approach to evaluate the effectiveness ..

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Defence Ministry signs MoU with IIT Kanpur and DARPG for analysis of public grievances

The Indian Institute of Technology, Kanpur, Ministry of Defence and Department of Administrative Reforms and Public Grievances, Government of India, has signed a tripartite Memorandum of Understanding (MoU) to conduct and develop the explanatory analysis of the grievances received in ..

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RailMadad wins Silver in National e-Governance Award

RailMadad, the grievance redressal portal of Indian Railways, has won the National e-Governance Award for excellence in providing citizen-centric delivery. The new unified portal of Indian Railways, used for grievance, inquiry, and assistance, was awarded Silver under Category II of National e-Governance Awards. The National ..

ECI gets ‘Silver’ award for ‘Excellence in Government Process re-engineering for Digital transformation’

The Election Commission of India was awarded ‘Silver’ award for ‘Excellence in Government Process re-engineering for Digital transformation’ from the Department of Administrative Reforms and Public Grievances (DARPG), during the 23rd National Conference on e-Governance held at Mumbai. The award ..

Regional Conference on ‘Replication of Good Governance Practices in J&K, Ladakh’

Centre is holding a two-day regional conference on theme- ‘Replication of Good Governance Practices in Union Territories of Jammu and Kashmir and Ladakh’ from 15-16 November 2019 in Jammu. It was inaugurated by Minister of State for Ministry of Development ..

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MoU on Maldivian Civil Servants training and Capacity Building operationalised

The Memorandum of Understanding (MoU) between India and Maldives on Training and Capacity Building Programme for Maldivian Civil Servants became operational. This comes following discussions between senior officials of National Centre for Good Governance (NCGG), Department of Administrative Reforms and ..

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