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The Department of Consumer Affairs (DCA) under the Ministry of Consumer Affairs , Food and Public Distribution has released the draft “e-commerce guidelines for consumer protection 2019” to protect the interest of online shoppers. The draft stated that an e-commerce entity such as Amazon and Flipkart cannot directly or indirectly influence the price of the ..
The National Consumer Day (NCD) is observed every year in India on 24th December to highlight the importance of the consumer movement and the need to make every consumer more aware of their rights and responsibilities. The 2018 theme is “Timely Disposal of Consumer Complaints”. On this day the Consumer Protection Act, 1986 was enacted. ..
Concerned over the working of consumer courts including the National Consumer Disputes Redressal Commission, the Supreme Court has directed the union government to come up with model rules prescribing objective norms for the administration of consumer courts within four months. A three-judge bench of the Supreme Court comprising of Chief Justice T.S. Thakur has called ..