Consumer Education and Protection Cell Current Affairs, GK & News

RBI launches Single Window Portal for Customer Complaints

The Reserve Bank of India (RBI) has launched a single window portal, Complaint Management System for addressing customer complaints relating to banks and non-banking finance companies (NBFCs) through an online portal. Complaint Management System The Complaint Management System (CMS) is a software application of the RBI to facilitate RBI’s grievance redressal process. Complaints can be ..

Topics: commercial banks • Complaint Management System • Consumer Education and Protection Cell • grievance redressal process • NBFC • Non-Banking Financial Companies • Ombudsman • RBI • Reserve Bank of India • Urban cooperative banks