Q. EASE (Enhanced Access and Service Excellence) is a reform agenda for which of the following sectors?
Answer:
Banking
Notes:
- EASE (Enhanced Access and Service Excellence) is a reform agenda for PSBs for CLEAN and SMART Banking.
- It was launched in January 2018 jointly by the government and PSBs.
- Ease 1.0: the resolution of NPA
- Ease 2.0: Responsible banking, financial inclusion and digitalization
- Ease 3.0: Dial-a-loan, Credit@click, PSBloansin59 minutes.com
- Ease 4.0: 24X7 banking, focus on north-east, bad banks