HDFC Bank recognized as India’s No. 1 Bank: Forbes Magazine
As per Forbes World’s Best Bank survey, HDFC Bank has been recognized as number 1 bank by customers in India. HDFC Bank emerged as India’s No 1 bank. ICICI Bank was at number 2 and SBI was ranked 11th in the list. Customers were asked to rate banks on overall recommendation and satisfaction, as well as 5 key attributes or ‘sub-dimensions’ namely trusts, terms & conditions, customer services, digital services and financial advice. In the first edition of this survey, Forbes partnered with market research firm Statista to measure the best banks in 23 countries.