Facebook’s Liam Bot

Social media giant Facebook recently introduced the Liam Bot. It is a chat bot that aids its employees to field difficult question about the company. Chat bot is an artificial intelligence software designed to conduct a specific type of conversation. It is a tool used to simplify the interaction between people and machine. The Liam Bot’s introduction comes in light of the recent issues faced by Facebook- ranging from concerns over its privacy policy, political advertising, workplace diversity, election meddling, disinformation spread, etc. The chat bot helps the workers in handling difficult questions on these issues from their friends and family. The bot connects to the company’s blog site and also news releases. It also provides practical personal technology advices. Eg: It can give solutions when asked about what to do when locked out of Facebook account in case of a password reset.

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