Delhi to become India’s first city to have a policy to compensate consumers for unscheduled outages

On April 19, Lt Governor Anil Baijal has approved the Kejriwal government’s proposal mandating an hourly compensation of Rs 100 to consumers in case of unscheduled power cuts. As per the proposed policy, power discoms will have to pay their consumers for unscheduled power cuts, after first hour, at an hourly rate of Rs 100. With the LG’s approval, Delhi will become the first city in the country to have a policy to compensate consumers for unscheduled outages. There are three private power discoms including the BSES companies BYPL and BRPL, and the Tata Power Delhi Distribution Limited (TPDDL) that supply power to the city, barring areas under the New Delhi Municipal Council and the Delhi Cantonment. The compensation earned by the consumers will be adjusted against their monthly power bill. In case, the compensation is not paid by the discoms, the consumers can lodge a complaint with the Delhi Electricity Regulatory Authority (DERC). The amount of compensation in such cases will be Rs 5,000 or five times of the compensation payable, whichever is higher.

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